
THE MCGILL GROUP LLC
Privacy Policy
The McGill Group LLC
Effective Date: August 4, 2026
Last Updated: August 4, 2026
1. Introduction
Welcome to The McGill Group LLC ("Company," "we," "our," or "us").
We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, communicate with us, request an estimate, or use any of our services.
By using our website or engaging our services, you agree to the practices described in this Privacy Policy.
2. Company Information
The McGill Group LLC
Maryland Licensed Home Improvement Contractor
MHIC License No. 128004
Website:
www.themcgillgroupllc.com
Email:
Phone:
(240) 903-1075
Business Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
3. Information We Collect
We may collect information directly from you, automatically through our website, or from third-party sources.
Personal Information
This may include:
-
Full name
-
Mailing address
-
Property address
-
Email address
-
Telephone numbers
-
Project location
-
Insurance claim information
-
Homeowner association information
-
Payment information
-
Financing application information
-
Photos or videos you provide
-
Electronic signatures
-
Communications with our company
Project Information
We may collect:
-
Construction measurements
-
Material selections
-
Floor plans
-
Design concepts
-
Project schedules
-
Inspection reports
-
Permit information
-
Warranty information
-
Change orders
-
Job site photographs
Website Information
When you visit our website we may automatically collect:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Pages visited
-
Time spent on pages
-
Referral website
-
Click behavior
-
Cookies
-
Analytics information
4. How We Use Your Information
We use your information to:
-
Prepare estimates
-
Prepare contracts
-
Manage projects
-
Schedule appointments
-
Process payments
-
Obtain permits
-
Coordinate inspections
-
Purchase materials
-
Deliver services
-
Respond to customer inquiries
-
Improve customer service
-
Improve our website
-
Send appointment reminders
-
Send project updates
-
Provide warranty services
-
Process insurance restoration work
-
Resolve disputes
-
Comply with legal obligations
5. SMS and Text Messaging
If you provide your mobile number, you consent to receive text messages regarding:
-
Appointment reminders
-
Scheduling updates
-
Project status
-
Material deliveries
-
Inspection scheduling
-
Emergency notifications
-
Customer service
Message and data rates may apply.
You may opt out at any time by replying:
STOP or contacting us directly.
6. Email Communications
We may send:
-
Estimates
-
Contracts
-
Invoices
-
Change Orders
-
Project updates
-
Marketing emails
-
Seasonal promotions
-
Maintenance reminders
-
Warranty information
You may unsubscribe from marketing emails at any time.
Transactional emails related to active projects will continue as necessary.
7. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
-
Remember preferences
-
Improve website functionality
-
Analyze website traffic
-
Measure marketing performance
-
Improve security
You may disable cookies in your browser settings.
Some website features may not function properly if cookies are disabled.
8. Analytics
We may use:
-
Google Analytics
-
Microsoft Clarity
-
Meta Pixel
-
Google Ads
-
Google Search Console
These services help us understand how visitors use our website.
These providers may collect information under their own privacy policies.
9. Online Advertising
We may display advertisements through:
-
Google
-
Facebook
-
Instagram
-
LinkedIn
-
Nextdoor
-
TikTok
Advertising platforms may use cookies to provide personalized advertisements.
10. Information Sharing
We do not sell your personal information.
We may share information with:
-
Licensed subcontractors
-
Suppliers
-
Building inspectors
-
Permit offices
-
Insurance companies
-
Financial institutions
-
Payment processors
-
Professional advisors
-
Attorneys
-
Accountants
-
Government agencies when required by law
Each recipient only receives the information necessary to perform their services.
11. Payment Information
Payments may be processed through secure third-party payment providers.
The McGill Group LLC does not store complete credit card information on its servers.
Payment processors maintain their own security standards and privacy policies.
12. Financing
If you apply for financing through one of our financing partners, your information may be shared with that lender.
We are not responsible for the lender's privacy practices.
13. Insurance Restoration Projects
For insurance-related work, we may share information with:
-
Insurance carriers
-
Adjusters
-
Engineers
-
Public adjusters
-
Mortgage companies
-
Restoration consultants
Only information necessary to process your claim will be shared.
14. Photographs and Videos
We routinely photograph job sites before, during, and after construction.
Photographs may be used:
-
For project documentation
-
Warranty support
-
Insurance documentation
-
Permit inspections
-
Internal quality control
With your permission, photographs may also be used for:
-
Website galleries
-
Marketing
-
Social media
-
Educational materials
-
Advertising
We will not publicly identify your home address without your consent.
15. Data Security
We employ commercially reasonable safeguards to protect your information, including:
-
Secure cloud storage
-
Password-protected systems
-
Multi-factor authentication where appropriate
-
Limited employee access
-
Secure document transmission
-
Regular software updates
-
Encrypted communications where available
While we strive to protect your information, no method of transmission or storage is completely secure.
16. Data Retention
We retain records as necessary for:
-
Warranty obligations
-
Tax reporting
-
Accounting
-
Licensing requirements
-
Insurance documentation
-
Legal compliance
-
Business operations
Project records may be retained for several years after project completion.
17. Your Privacy Rights
Depending on your state of residence, you may have the right to:
-
Request access to your personal information
-
Correct inaccurate information
-
Delete certain information
-
Limit certain uses of personal information
-
Opt out of marketing communications
-
Receive copies of your information where applicable
We will respond to verified requests in accordance with applicable law.
18. Children's Privacy
Our website and services are intended for adults.
We do not knowingly collect personal information from children under the age of 13.
If such information is discovered, it will be promptly deleted.
19. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies before providing personal information.
20. Do Not Track Signals
Some browsers transmit "Do Not Track" requests.
Because there is no universally accepted standard, our website may not respond to these signals.
21. California Privacy Rights
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, access, correct, delete, and limit the use of personal information where applicable. We will honor verified requests as required by law.
22. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.
The updated version will be posted on our website with a revised "Last Updated" date.
Continued use of our website after changes constitutes acceptance of the revised Privacy Policy.
23. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The McGill Group LLC
MHIC License No. 128004
Email: info@themcgillgroupllc.com
Phone: (240) 903-1075
Website: www.themcgillgroupllc.com
24. Your Consent
By using our website, requesting an estimate, signing a contract, communicating with us electronically, or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.